Delete your SafeSupply account
App: SafeSupply · Developer: Indrevo (ABN 21 979 134 918)
You can delete your account and associated data at any time. There are two ways:
- In the app: Settings → Privacy → Delete account. Immediate, no form needed.
- On this page: submit the request below — useful if you've already uninstalled the app.
What gets deleted
- Your account and sign-in email
- All journal entries (already encrypted; deletion is permanent and unrecoverable)
- Your push-notification token and region setting
- Your subscription entitlement link (the store subscription itself must be cancelled in your Google Play / App Store settings — we can't cancel store billing for you)
- Any community reports linked to your account
Buddy-timer session data is not listed above because it is always deleted automatically within 24 hours of a session — by the time you read this, past sessions are already gone. Note the free tier stores no personal information, so if you never created a Premium account there is nothing identifying to delete: uninstalling the app removes everything.
What we may retain
Records we're legally required to keep (for example, records connected to a legal obligation or dispute) and anonymous, aggregated statistics that can't identify you. Support emails you've sent us are retained per our Privacy Policy unless you ask for their deletion too.
Timeline
We verify the request against your account email (we'll reply to confirm it's really you), then complete deletion within 30 days — usually much sooner. You'll get a confirmation email when it's done.
Delete data without deleting your account
If you only want to wipe your journal or reset your region, use Settings → Privacy in the app, or note it in the message field below.